Shipping Policy
At Phelena, we aim to get your order to you as quickly and safely as possible.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Shipping Time
Delivery times vary depending on your location:
United States & Europe: 6 business days
Other regions: 10–15 business days
Tracking Information
You will receive a tracking number via email as soon as your order is shipped, so you can monitor its progress.
Delays
While we work hard to meet delivery times, delays may occur due to customs inspections, public holidays, or other unforeseen factors beyond our control.
Questions about your order?
If you have any questions or concerns about shipping, contact us at email we’re always happy to help.